PRIVACY POLICY FOR LYNDALE GUEST HOUSE

INTRODUCTION

At Lyndale Guest House, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or utilise our services.

INFORMATION WE COLLECT

We may collect the following personal information:

• Name, address, telephone number, and email address

• Details about your accommodation requirements and preferences

• Payment information for services rendered

• Technical data such as IP address and browser type when you visit our website

HOW WE USE YOUR INFORMATION

Your personal information is used to:

• Provide and manage accommodation services

• Communicate with you regarding bookings and services

• Process payments and maintain accurate records

• Improve our services and website functionality

• Comply with legal and regulatory obligations

DATA SHARING AND SECURITY

We do not share your personal information with third parties for marketing purposes. We may share your information with trusted service providers solely to facilitate your accommodation needs. We implement appropriate security measures to protect your data from unauthorised access or disclosure.

COOKIES

Our website uses cookies to enhance user experience and gather analytical data. You can adjust your browser settings to manage cookies; however, some features of the site may be affected.

YOUR RIGHTS

You have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Object to or restrict the processing of your data

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed

DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

CONTACT US

For any questions regarding this Privacy Policy or how we handle your personal data, please contact:

Email: alison@lyndale-guesthouse.co.uk
Phone: 01539 434244
Address: Lyndale Guest House, Lyndale Lake Road, Ambleside, Cumbria, LA22 0DN